Training Center - Performance Management

Performance Management

From Forms to Continuous Dialogue

Before enrolling, take a short self-assessment to evaluate your current skills and experience in this area. The questions are designed to help you reflect on how confidently you apply these skills in real workplace situations.

Based on your responses, you’ll receive guidance on whether this course is the right next step for you or if your current level already meets the expectations. Once you complete the assessment, you can proceed to explore the course details and decide if this learning experience will add real value to your development.

Performance Management : From Forms to Continuous Dialogue

General Description:

Effective performance management is the engine of organizational success, yet it is too often treated as a frustrating, once-a-year administrative chore. This course is designed to completely reframe performance management for leaders. Participants will learn how to transform the process into a continuous, high-impact dialogue that drives engagement, accountability, and measurable results. By mastering the formulation of SMART goals, structuring ongoing performance conversations, delivering actionable feedback, and courageously addressing underperformance, managers will leave equipped to build a high-performance culture within their teams.

Course Objectives:

By the end of this 2-day course, participants will be able to:

1. Define and track SMART goals and Key Performance Indicators (KPIs) that align with broader organizational objectives.
2. Transition from annual appraisals to a continuous feedback loop using structured one-on-one conversations.
3. Deliver constructive, objective, and actionable feedback that drives behavioral change and skill development.
4. Diagnose the root causes of underperformance (skill vs. will) and implement effective Performance Improvement Plans (PIPs).
Duration:

2 Days (Face-to-Face) | 4 Sessions × 3 Hours (Virtual)