• General Description: 

Why do some conversations flow effortlessly while others instantly hit a wall? The answer often lies in clashing Social Styles. This dynamic half-day course equips managers and team leaders with the ability to recognize different behavioral styles and adapt their communication accordingly. Participants will learn how to observe key behavioral cues (Assertiveness and Responsiveness), identify the four primary Social Styles (Driving, Expressive, Amiable, and Analytical), and master the art of "Style Flexing." By tailoring their interactions to match the preferences of their colleagues and direct reports, leaders will dramatically reduce workplace friction, enhance collaboration, and drive better results.

• Course Objectives: 

By the end of this 1/2 -day course, participants will be able to:

• 1. By the end of this course, participants will be able to:

  2. Identify the four key Social Styles and understand the core needs and orientations of each.

  3. Observe and interpret specific verbal and non-verbal behavioral cues to quickly assess a colleague's style.

  4. Flex their natural communication strategies to match the preferences and pace of others.

  5. Reduce misunderstandings and interpersonal friction through intentionally tailored interactions.

• Duration: 

½ Day (Face-to-Face) | 1 Session × 3 Hours (Virtual)

• Course Outline (½ -Day Agenda):

Module 1: The Foundations of Social Styles

Module 2: Identifying the Four Styles

Module 3: Observing Cues in the Wild

Module 4: The Art of "Style Flexing"