Unlocking Team Potential

• General Description: 

The modern manager cannot rely solely on a directive, "command-and-control" approach. To truly unlock a team's potential and drive sustainable performance, managers must adopt a developmental coaching mindset. This highly interactive course equips leaders with the practical skills to transition from problem-solvers to capability-builders. Participants will master the art of structured coaching conversations, harness the power of active listening and high-impact questioning, and learn how to deliver both feedback and "feedforward." By the end of the program, managers will be able to confidently co-design and execute Individual Development Plans (IDPs) that align personal growth with organizational success.

• Course Objectives: 

By the end of this 1-day course, participants will be able to:

• 1. Differentiate between directing, mentoring, and coaching, and know exactly when to apply a coaching mindset.

  2. Conduct structured coaching conversations using proven frameworks (e.g., the GROW model).

  3. Apply active listening techniques and formulate high-impact, open-ended questions to stimulate critical thinking.

  4. Deliver constructive, behavior-based feedback and future-oriented "feedforward."

  5. Design and track practical, measurable Individual Development Plans (IDPs) that drive continuous performance improvement.

• Duration: 

1 Day (Face-to-Face) | 2 Sessions × 3 Hours (Virtual)

• Course Outline (1-Day Agenda):

Module 1: The Foundations and Ethics of Professional Coaching

Module 2: Establishing Trust and Psychological Safety

Module 3: The Art of Active Listening and Presence

Modzle 4: High-Impact and Powerful Questioning

Module 5: Structuring the Conversation (The GROW Model)

Module 6: Uncovering and Overcoming Limiting Beliefs

Module 7: Co-Creating Action Plans and Goal Setting

Module 8: Fostering Accountability and Sustained Growth