Before enrolling, take a short self-assessment to evaluate your current skills and experience in this area. The questions are designed to help you reflect on how confidently you apply these skills in real workplace situations.
Based on your responses, you’ll receive guidance on whether this course is the right next step for you or if your current level already meets the expectations. Once you complete the assessment, you can proceed to explore the course details and decide if this learning experience will add real value to your development.
The modern manager cannot rely solely on a directive, "command-and-control" approach. To truly unlock a team's potential and drive sustainable performance, managers must adopt a developmental coaching mindset. This highly interactive course equips leaders with the practical skills to transition from problem-solvers to capability-builders. Participants will master the art of structured coaching conversations, harness the power of active listening and high-impact questioning, and learn how to deliver both feedback and "feedforward." By the end of the program, managers will be able to confidently co-design and execute Individual Development Plans (IDPs) that align personal growth with organizational success.
By the end of this 1-day course, participants will be able to:
Differentiate between directing, mentoring, and coaching, and know exactly when to apply a coaching mindset.
Conduct structured coaching conversations using proven frameworks (e.g., the GROW model).
Apply active listening techniques and formulate high-impact, open-ended questions to stimulate critical thinking.
Deliver constructive, behavior-based feedback and future-oriented "feedforward."
Design and track practical, measurable Individual Development Plans (IDPs) that drive continuous performance improvement.
1 Day (Face-to-Face) | 2 Sessions × 3 Hours (Virtual)
Module 1: The Foundations and Ethics of Professional Coaching
Module 2: Establishing Trust and Psychological Safety
Module 3: The Art of Active Listening and Presence
Modzle 4: High-Impact and Powerful Questioning
Module 5: Structuring the Conversation (The GROW Model)
Module 6: Uncovering and Overcoming Limiting Beliefs
Module 7: Co-Creating Action Plans and Goal Setting
Module 8: Fostering Accountability and Sustained Growth