• General Description: 

Stepping into a management role requires a shift in mindset—from focusing on individual contribution to driving team success. The Management Fundamentals course is a comprehensive 3-day program designed to equip new and developing managers with the essential tools, frameworks, and interpersonal skills needed to build high-performing teams. Through interactive discussions, practical exercises, and self-assessment, participants will explore the core functions of management, learn how to ignite motivation, adapt their leadership styles to different situations, and master the critical skills of coaching and counseling.

• Course Objectives: 

By the end of this 3-day course, participants will be able to:

• 1. Define the core roles, functions, and responsibilities of an effective manager.

  2. Identify what drives individual behavior and apply proven motivation strategies to boost team engagement.

  3. Assess their natural leadership style and adapt it to meet the varying needs of their team members.

  4. Differentiate between coaching and counseling, knowing exactly when and how to apply each technique.

  5. Deliver constructive feedback that improves performance and fosters a culture of continuous development.

• Duration: 

 3 days | Virtual: 6 sessions × 3 hours.

• Course Outline (3-Day Agenda):

  1. Day 1: The Foundation – What is Management?

The first day focuses on the transition into management, defining the role, and understanding the core functions required to run a team effectively.

Module 1: Welcome and Introduction

Course overview and participant expectations.

The transition from "Doer" (Individual Contributor) to "Manager."

Module 2: Defining Management

What is management vs. leadership?

The 4 Core Functions of Management: Planning, Organizing, Leading, and Controlling.

Module 3: The Manager's Skillset

Technical, Conceptual, and Human/Interpersonal skills.

Common pitfalls for new managers and how to avoid them.

Module 4: Managing Time and Priorities

Delegation as a key management tool.

Setting clear expectations and goals (SMART goals).

• 2. Day 2: Engaging the Team – Motivation & Leadership Styles

Day two dives into human behavior, exploring how to inspire teams and how a manager's approach must shift based on the situation.

Module 5: Understanding Motivation

What is motivation and why does it matter?

Extrinsic vs. Intrinsic motivation.

Key Motivational Theories in the workplace (e.g., Maslow’s Hierarchy, Herzberg’s Two-Factor Theory).

Module 6: Practical Application of Motivation

Recognizing that "one size does not fit all."

Creative ways to recognize and reward employees beyond financial compensation.

Module 7: Exploring Leadership Styles

Overview of common leadership styles (Autocratic, Democratic, Laissez-Faire, Transformational).

Self-assessment: Discovering your default leadership style.

Module 8: Situational Leadership

Adapting your style based on the employee's competence and commitment.

* Case studies and group discussions on applying different styles.

3. Day 3: Developing Others – Coaching & Counseling

The final day focuses on navigating difficult conversations, developing employee potential, and handling performance or behavioral issues.

Module 9: Demystifying Coaching and Counseling

Definitions and key differences: When to coach (skill/development) vs. when to counsel (behavior/attitude).

The role of emotional intelligence in managing people.

Module 10: The Coaching Conversation

The GROW Model for coaching (Goal, Reality, Options, Will).

Active listening and asking powerful, open-ended questions.

Role-play: Conducting a coaching session.

Module 11: The Counseling Conversation

Addressing underperformance, bad habits, or policy violations.

Frameworks for giving constructive, behavior-based feedback (e.g., the SBI model: Situation, Behavior, Impact).

Handling defensive or emotional reactions gracefully.

Module 12: Course Wrap-Up and Action Planning

Creating a personal "Management Action Plan" to implement back on the job.

Final Q&A and certificate distribution.