• General Description: 

In fast-paced work environments, professionals often fall into the trap of treating the symptoms of a problem rather than curing the disease. This leads to recurring execution failures and wasted resources. This data-driven, 2-day program equips professionals with robust frameworks to turn recurring performance issues into structured, actionable improvement plans. Participants will learn how to accurately frame problems, conduct deep Root Cause Analysis (RCA), make objective decisions using data-based thinking, and conduct Potential Problem Analysis (PPA) to anticipate and mitigate future risks before they occur.

• Course Objectives: 

By the end of this 2-day course, participants will be able to:

• 1. Define and frame workplace problems accurately, separating observable facts from assumptions and opinions.

  2. Conduct systematic Root Cause Analysis (RCA) to uncover the fundamental drivers of execution and performance issues.

  3. Apply structured decision-making matrices to evaluate alternatives objectively based on business data and organizational priorities.

  4. Develop actionable corrective plans and conduct Potential Problem Analysis (PPA) to build robust contingencies for future execution.

• Duration: 

2 Days (Face-to-Face) | 4 Sessions × 3 Hours (Virtual)

• Course Outline (2 -Day Agenda):

Day 1: Deconstructing the Issue – Definition & Root Cause

Module 1: The Anatomy of a Problem

Module 2: Root Cause Analysis (RCA)

Day 2: Taking Action – Decision Making & Future Proofing

Module 3: Structured Decision Making

Module 4: Corrective Action & Potential Problem Analysis (PPA)